INFORMATION TECHNOLOGY & COMMUNICATION

 

After watching the video, answer the following questions.

 

What is Managing information within and outside the organization?

This can be the knowledge of information from inside and outside the organization. Now with this modern information technologies, it makes it easier for almost anyone to access the information from inside or outside the organization.

What is the importance of it?

Today’s technologies have made it hard for business to adapt to the new information technologies. Even though these technologies are meant to increase productivity, those businesses have slowed down. When it comes to managing information outside the organization, one of the key aspects is how to deal with the media.

 

What are the new technologies that companies have to manage for communications purposes?

·        Email and Internet

·        Voice mail

·        Groupware

·        CD-ROM

·        Teleconferences

·        Faxes

 

Describe the role of technological discoveries throughout history.

The telegraph and the telephone marked the beginning of information technologies. Later some companies started the use of computer technology. Later computers started to become a lot more used, a packaged software was developed. Companies became expensive.

In the 70s

·        Fiber optics

·        Local networks

·        Satellite technology

This made it easier for organizations to have laptop computers, desktop publishing capabilities, electronic spreadsheets, word processing programs. The role of technological discoveries has made it easier o conduct business inside and outside.

 

What is the importance of technologies in the globalized business world?

Technology has helped us in overcoming the major hurdles of globalization and international trade such as trade barrier, lack of common ethical standard, transportation cost and delay in information exchange, thereby changing the marketplace.

 

Describe the use of the technologies in the communication field.

Technology affects communication by making it easier, quicker, and more efficient. It allows you to track conversations. Tech also makes it easier to gather customer insights and improve the entire customer experience.

What are the Do’s and Don’ts of Electronic Communication?

·        Send messages on electronic systems that are related to business.

·        Do not flood the system with “junk mail”.

·        Be conscientious in checking and responding to electronic messages.

·        You are responsible for content of an e-mail message.

·        Read each message very carefully before you send it.

·        Avoid sending confidential information.

·        Decide whether electronic system is appropriate for your message.

How have the Information & communication technologies changed the structure of business organizations?

Information technologies have an impact on the organizational structure via centralization and decentralization, authority and control, space of control, change in organizational level, departmental structure, decision making process, communication, and organizing the work. It is simple to store operational data, revision histories, communication records and documents.

 

What are the legal and Ethical implications of the use of technologies? Explain the in detail.

Computer technology has the potential to exalt or debase the people. It is our job to know how to manage information without affecting other people. Data breaches have been known to affect the lives of people. It is personal information. FIP (Fair Information Practices) There should not be personal records that the people do not know about. There are many aspects in which you can violate someone’s personal data. That is where the ethical thinking comes in to place.